An Open Letter To McDonaldsPosted: June 3, 2013
I hope we agree that it is bad form to skip washing your hands after a visit to the rest room. There are folks who would tell you that I’ve displayed bad form in some aspects of my life. They’re probably correct, but anyone who says I take a pass on hand-washing is deceiving you. Rinse, soap, rinse, dry – that’s the kind of guy I am.
You probably don’t know that’s the kind of guy I am. If I were a betting man, I’d bet that you think I don’t like drying my hands. Who could blame you for that? The last time I used the restroom in one of your restaurants I came out with a lot of water on my hands. The time before that, same thing. Also, the bathroom event previous to that…wet hands. I certainly couldn’t blame you, but I can assure you that you’re wrong.
McDonalds, it isn’t me. It is you. Yes, you. I have a less than satisfying hand drying experience each time I take advantage of your facilities.
Going green is a positive. All the cool companies are doing it; I’m happy to see you on board. Not providing paper towels in your restrooms spares countless trees, for sure. But there is a problem.
The warm air hand dryers you offer as an alternative to those towels rarely work. They make noise, and they do move air around, but the air isn’t what I’d call warm. Our science teachers taught us that evaporation requires some level of warmth, surely you recall that.
A lack of warmth is what makes your hand driers useless. When my hands are wet, I don’t need wind chill. It is evaporation that matters. On behalf of your customers, and people like me, please consider upgrading the efficiency of your driers.
Omawarisan, one of those people who uses your restroom and leaves without buying anything.
P.S. Put Ronald McDonald out to pasture. He defines creepy.